Our Guarantee

Our Service Warranty

We want you to be happy with the work we do. That’s why it’s part of our culture to make sure you’re in the most friendly, comfortable and honest environment possible. And it’s also why our warranty not only covers all our services but will also be honored at all our locations, too.

If you ever have an issue or concern of any kind or an experience that is less than 100% satisfying, please let us know. We want to surprise you with our commitment to making it right.

We stand by a 24-month/24,000-mile warranty on all service repairs, except for the ones listed below:

Alignment: Parts and Labor: 6 months or 6,000 miles, whichever comes first. NOTE: Steering or suspension parts installed after the alignment void the limited warranty.

Brake Pads/Shoes Replaced & Rotors/Drums Resurfaced and Reused: Parts and Labor: 6 months or 6,000 miles, whichever comes first. NOTE: If rotors/drums are replaced, then subject to 24-month/24,000-mile warranty. 

Lube, Oil & Filter Change, Transmission Fluid Exchange, Coolant Exchange, Differential Fluid Exchange, Brake Fluid Exchange, Power Steering Fluid Exchange, Engine Decarbonization, Wiper Blades, Bulbs & Air Filter: 90 days or 4,000 miles, whichever comes first.

Virginia Tire & Auto warranties do not cover engine/transmission replacement, internal engine/transmission repairs or any repair requiring the removal of engine/trans­mission, differentials, tires, or batteries, and are subject to the exclusions noted below. This warranty does not apply to vehicles used commercially. This warranty is only for you and the vehicle serviced; it is not transferable.

If you experience a warranty-related problem with the repaired vehicle as a result of a defect in either workman­ship or material during the warranty period, Virginia Tire & Auto will perform the repairs again under the terms of the warranty as outlined. Warranty repairs do not extend original warranty periods.

 Limited warranties apply only to the parts and labor shown on a Virginia Tire & Auto invoice—there may be other components in a system that are not covered. Please save your invoices as they are required in order to exercise your warranty privileges.

Authorization must be obtained by Virginia Tire & Auto prior to any warranty repair being performed.

Our Tire Protection Plan is an add-on tire warranty offered for all tire purchases. Avoid the expense of tire repair and replacement with TPP.

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