Roadside Assistance

Roadside Assistance Terms & Conditions

All Virginia Tire & Auto car care services come with complimentary Roadside Assistance coverage. Coverage begins the day after the date identified on your most recent Virginia Tire & Auto invoice and continues for 365 days.

If you need roadside assistance, call any local towing or roadside assistance company to receive service. Afterward, Virginia Tire & Auto will reimburse you up to $100 for any Covered Services. Coverage is limited to two claims per 365-day period (up to $200 annually).

Submit Claim

Covered Services

  • Towing
  • Flat Tire Change
  • Lock-Out Assistance
  • Battery Jump-Start
  • Fuel/Oil, Fluid and Water Delivery

Service Limits & Requirements

Coverage will be specific to the vehicle identified on the invoice (the “Covered Vehicle”). Service is limited to the Covered Vehicle and will be provided to the vehicle owner, spouse, and/or dependent children when driving the Covered Vehicle.

The benefit limit per occurrence for Covered Services is up to $100 per disablement and is limited to two (2) roadside assistance claims per 365-day period (up to $200 annually). This 365-day period automatically restarts when you service your vehicle with Virginia Tire & Auto and a new invoice is created.

Coverage begins the day after the vehicle invoice is created and cannot be applied retroactively.

Covered Vehicle

Covered Vehicles exclude:

  • Vehicles with a manufacturer’s load rating capacity greater than one ton.
  • Any vehicle with a load capacity of one ton or greater designed for, built for or used in a private recreational or commercial application, including but not limited to Class/Type A Motor Homes and Class/Type C Motor Homes.
  • Any motorcycles, emergency service vehicle or vehicle used for hire, towing, construction or postal service.
  • Any vehicle used for farm, ranch, agriculture or off-road use (described as driving on anything that is not a paved or gravel road maintained by the state or local authority).

Reimbursement Process

To file a reimbursement claim, you must submit the following information within 60 days of the disablement:

  • Your current contact information, including your first name, last name, phone number and mailing address.
  • The Covered Vehicle’s year, make and model and the date of its last service at Virginia Tire & Auto.
  • A copy of the original receipt for the roadside assistance service performed.

Upon receipt of your reimbursement claim, you will be reimbursed via mailed check by Virginia Tire & Auto for Covered Services up to the $100 per occurrence benefit limit.

Use the form linked below to submit your reimbursement claim. If you have any questions, please contact CustomerService@vatire.com.

Submit Claim

Recommended Towing Companies

NoVA Area: Road Runner Wrecker Service, Inc. – (703) 450-7555

NoVA Area: Horton’s Wrecker Service – (703) 530-7700

NoVA Area: Advance Towing – (703) 499-2935

Ashburn Area: Ashburn Towing Service – (703) 263-8446

Chesterfield Area: Eagle Towing – (804) 790-0222

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